{"id":638,"date":"2023-01-10T09:43:06","date_gmt":"2023-01-10T09:43:06","guid":{"rendered":"https:\/\/qa.aliathbio.com\/?page_id=638"},"modified":"2023-03-14T15:20:19","modified_gmt":"2023-03-14T15:20:19","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/staging.aliathbio.com\/?page_id=638","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"638\" class=\"elementor elementor-638\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7732bf6 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"7732bf6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e84f57\" data-id=\"8e84f57\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-193fce9 elementor-widget elementor-widget-heading\" data-id=\"193fce9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8d69ab1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d69ab1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a7fa101\" data-id=\"a7fa101\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f46d11c elementor-widget elementor-widget-text-editor\" data-id=\"f46d11c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>CLAIMS<\/h4>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":3} --><\/p>\n<h6>Altamar Private Equity, S.G.I.I.C., S.A.U. \/ Altan Capital S.G.I.I.C., S.A. \/ Altamar Global investments, S.A.<\/h6>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>With the aim of preserving confidence and offering our investors an adequate protection level, Altamar has appointed a Customer Service Support:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<blockquote>\n<p><strong>D\u00f1a.\u00a0Mar\u00eda Pilar Sanz Iribarren<\/strong><\/p>\n<p>Paseo de la Castellana, n\u00ba 91<br \/>28046 Madrid<br \/>Tel. 91 290 07 00<br \/>Fax. 91 310 72 31<br \/><a href=\"mailto:atencionalciente@aliathbv.com\" target=\"_blank\" rel=\"noopener\">atencionalciente@aliathbio.com<\/a><\/p>\n<\/blockquote>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>This service has a duty of serving clients claims with a maximum period of up to two months.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p>In case this channel has been insufficient, clients can direct their claims to Comisionado para la Defensa del Inversor. P\u00ba de la Castellana, 15. 28046 Madrid<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p>The regulation related to Transparency and Client Protection can be looked up in the\u00a0<a href=\"http:\/\/www.cnmv.es\/\" target=\"_blank\" rel=\"noopener\">CNMV web site.<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p>The procedures of AltamarCAM Customer Service support have been established in our\u00a0<a href=\"https:\/\/www.altamarcam.com\/wp-content\/uploads\/2022\/06\/Reglamento_Defensa_Cliente_28042017_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Client Protection Regulations.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc88c8c\" data-id=\"cc88c8c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b22524f elementor-widget elementor-widget-text-editor\" data-id=\"b22524f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>ENQUIRIES<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>If you have any questions or you need information about your investments in funds managed by Altamar Private Equity S.G.I.I.C., S.A.U. or Altan Capital, S.G.I.I.C., S.A. or you need information about the investor\u2019s private area access, please contact the following email address: <a href=\"mailto:atencionalciente@aliathbio.com\" target=\"_blank\" rel=\"noopener\">atencionalciente@aliathbio.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service CLAIMS Altamar Private Equity, S.G.I.I.C., S.A.U. \/ Altan Capital S.G.I.I.C., S.A. \/ Altamar Global investments, S.A. With the aim of preserving confidence and offering our investors an adequate protection level, Altamar has appointed a Customer Service Support: D\u00f1a.\u00a0Mar\u00eda Pilar Sanz Iribarren Paseo de la Castellana, n\u00ba 9128046 MadridTel. 91 290 07 00Fax. 91 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-638","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=\/wp\/v2\/pages\/638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=638"}],"version-history":[{"count":0,"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=\/wp\/v2\/pages\/638\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.aliathbio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}